Shipping + Returns
 

Rox Hospitality offers next day despatch for all orders placed prior to 11am. Delivery is free on all orders over a certain amount depending on customer location. The FIS threshold will be confirmed on contact. For any urgent requirements, please call our friendly staff on  1300 769 654.

Returns are accepted within 14 days of sale date, providing goods are unused and in good condition. No claims are recognised after this period of time has elapsed. A credit or exchange will be offered. No refunds will be issued unless the item has a manufacturing fault.

Items returned will incur a restock fee of approx 20% of item value, or 25% for bulky or special order items.